Dear valued customers and followers,
We wanted to reach out today and assure you that we are monitoring the coronavirus (COVID-19) situation closely and are working to ensure we meet the needs of our customers as well as provide for the health and safety of our employees. We realize this health situation has already been disruptive to many businesses across the globe and wanted to share facts about what we're doing to support both our customers and employees.
To ensure our customers' businesses are supported we have taken specific steps as part of our business continuity plan. These steps include:
Moving non-essential employees to work from home in a thoughtful, choreographed manner. This ensures your schools and homes continue to receive excellent service when it concerns the use of our curriculum products and support.
Working closely with our partners to make sure we have additional equipment and supplies to take care of employees, and by extension, our customers.
Contacting our customers via phone or email to ensure continuity of shipments through address verification and alternate shipping locations.
In addition the following procedures have been implemented regarding the cleaning and disinfection of our printing, production, and shipping facilities:
We will continue to provide hand sanitizers and cleaning wipes in all our stations.
All our production and teacher training facilities are sanitized on a daily basis using CDC recommended antibacterial solutions.
We have implemented social distancing where appropriate.
We have instituted all necessary precautions including frequent hand washing, not sharing food/drink, staying at home when sick, limiting the size of meetings, limiting vendor and visitor meetings, ceasing international travel, and pausing any non-essential domestic business travel.
As a company proudly serving the educational community, we know how critical the tools we provide are in helping our customers maintain their daily operations while working towards the education of young minds during difficult times like these. Our hearts go out to those who have been impacted by the COVID-19 global pandemic. We promise you that both our publishing and teacher training facilities understand the gravity of this pandemic and will take every precautionary measure possible.
As the situation evolves, know we will be investing in our capabilities, equipment and support and reacting in real-time to make sure we are here supporting you through this. Best Regards, Your team at ETC Montessori and Gulf Coast Montessori Teacher Education Center